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Frequently asked questions
How long does the hair last?
Hair can up last 3+years with the proper care
Q: How long does it take to receive a custom/ready to wear wig?
A: Custom wigs and ready to wear wig usually take 7-21 days for processing and and 5-7 days for delivery. You may receive your product(s) sooner, but it's best to allow the full time frame
What is the return policy for items?
No returns or exchanges on any items due to the sensitivity of our products. If customer receives the wrong order on behalf of our company, we are open to working with the customer to make sure you recieve the right product. Items has to be in sent back in its original state. We do not cover shipping cost to send item back.
What is the shipping time for pre-made wigs
These items take 5-7 business days for arrival.
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